Getting Started
Payment methods, when you receive credentials, discount codes, tradable assets, evaluation start, and essential info on how FundingOptimal works—broker vs prop firm, certificates, and your responsibilities as a trader.
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FAQs
Everything you need to know
Browse all categories to find answers about evaluations, trading rules, rewards, KYC and more.
General FAQ
Account inactivity policy, restricted clients and countries, refunds, leverage, max allocation per trader, soft vs hard breach, rule violations, how long your virtual account stays active, and whether there are any hidden rules.
View questionsTrading Rules
IP rule, daily and total drawdown calculation, minimum trading days, lot size limits (evaluation and virtual approved), minimum trade duration, overnight and weekend positions, news trading, 30% and 20% single-trade rules, copy trading, signals, EAs, hedging and stacking, prohibited strategies, and reward qualification requirements.
View questionsTrading Platform
Which platform FundingOptimal uses (MT5) and how to log in and download it.
View questions1 Step Challenge
Profit target, drawdowns, minimum trading days, reward split, leverage, and virtual balance for the 1 Step Challenge.
View questions2 Steps Challenge
Phase targets, drawdowns, minimum trading days, reward split, leverage, and virtual balance for the 2 Steps Challenge.
View questions3 Steps Challenge
Phase targets, drawdowns, minimum trading days, reward split, leverage, and virtual balance for the 3 Steps Challenge.
View questionsInstant Challenge
Drawdowns, minimum trading days, reward split, leverage, trading days ratio, and virtual balance for the Instant Challenge.
View questionsAfrica Starter Challenge
Profit target, drawdowns, minimum trading days, reward split, leverage, and virtual balance for the Africa Starter Challenge.
View questionsRewards
Reward methods, qualification, how rewards work, how to request, trading after request, and doubt or uncertainty.
View questionsKYC Verification & Contract Signed
Verifying KYC and signing the contract, required documentation, and what happens if KYC fails.
View questionsAffiliate Program
Frequently asked questions about the FundingOptimal Affiliate Program.
View questionsImportant Trading Terms
Essential trading terms and concepts every trader should understand.
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